Your Privacy Matters

Cookies Policy

Last Updated: 30-08-2025 07:00 PM

Soura Software Services (“we,” “our,” or “us”) operates the MemoManager SaaS platform (“MemoManager,” “the Service”). This Cookies Policy explains how we use cookies and similar technologies when you access or use our website, web application, and services.

We value the privacy and trust of our users, including individuals, enterprises, and government organizations. All use of cookies is handled with transparency, security, and compliance with applicable laws and regulations.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit our website or application. They help us make MemoManager work efficiently, provide enhanced functionality, and ensure secure operations.

Cookies may be:

Session Cookies – temporary and deleted when you close your browser.

Persistent Cookies – remain on your device for a set period or until deleted.

First-party Cookies – set by MemoManager directly.

Third-party Cookies – set by trusted third parties (e.g., analytics providers).

2. Why We Use Cookies

We use cookies strictly for purposes that benefit our users, ensuring compliance, data integrity, and security. Specifically, we use cookies for:

Essential & Security Purposes

Authentication of users and maintaining secure login sessions.

Preventing fraudulent use of accounts and unauthorized access.

Protecting the integrity of government and enterprise data.

Performance & Analytics

Understanding how our platform is used to improve functionality.

Measuring response times and ensuring reliability for critical operations.

Aggregated usage analysis (never identifying individual content of memos).

Preferences & Personalization

Remembering user settings (e.g., language, accessibility options, dashboard layout).

Enhancing usability across sessions.

Compliance & Legal Requirements

Storing records of cookie consents in line with data protection laws (e.g., GDPR, Indian IT Act, or other jurisdictional requirements).

3. What Cookies We Do NOT Use

We do not use cookies to read, process, or analyze the content of memos, documents, or files uploaded into MemoManager.

We do not sell, trade, or monetize cookie data.

We do not use invasive tracking technologies that compromise confidentiality.

4. Cookie Consent

When you first visit our website or log into MemoManager, you will be presented with a clear Cookie Consent Banner. You may:

Accept All Cookies for full functionality.

Reject Non-Essential Cookies and continue with only essential cookies enabled.

Customize Cookie Preferences through our cookie settings panel.

Consent is required for non-essential cookies (e.g., analytics). Essential cookies (required for login, security, and system integrity) cannot be disabled, as they are critical to service operation.

5. Managing Your Cookie Preferences

You may manage or disable cookies through:

Our in-app Cookie Settings Panel (accessible from the footer or account settings).

Your browser settings (instructions vary by browser).

Opting out of third-party analytics providers, where available.

Please note: Disabling certain cookies may impact usability, security, or service performance.

6. Trust and Government Data Handling

MemoManager is designed with the strictest standards of confidentiality, security, and compliance, especially for government organizations.

Cookies are never used to access or store the content of official memos, legal files, or confidential documents.

All cookie data is encrypted in transit (via HTTPS/TLS) and stored with strict access controls.

Our policies are aligned with data protection requirements applicable in India and internationally.

7. Updates to This Policy

We may update this Cookies Policy to reflect changes in technology, regulation, or our practices. Updates will be published here with the “Last Updated” date. Significant changes will be communicated through our website or application notifications.

8. Contact Us

If you have any questions about our Cookies Policy or data handling practices, please contact us:

Soura Software Services Email: sourasoftwareservices@yahoo.com Phone: +91 8013462039